1. Data User
The data user of personal data collected through this web site is
Unilever Singapore Pte Ltd
This Privacy section outlines the type of information that is collected by us on this web site and how we use and protect it. This Statement also outlines your rights regarding data protection and tells you how to contact us. This Statement applies only to this web site. For example, it does not apply to banners, advertisements or promotions we may sponsor or participate in on web sites owned by third parties.
2. Personal data and its uses
(a) What we collect and why
When referring to “personal data”, we mean information we collect from you, from which you may be personally identified. Typically, this may include your name, address, telephone number (including mobile number), credit card information, screen name, email address, age, sex and family status, but may also include other information such as shopping habits and preferences and lifestyle details such as hobbies and interests. Please be assured that we will not collect any personal data from your visits to our web site unless you provide this information voluntarily.
When you supply personal data to us through this web site, it will be clear what we plan to use the data for and we will seek your consent to such use. We will then use it only for such purposes. If you subsequently decide to withdraw your consent to our retention or use of your personal data, please notify us in writing or email your notice to the web administrator.
Typical purposes of personal data collected by us are as follows:
(i) Answering your queries
When you supply personal data to us through this web site, it will be clear what we plan to use the data for and we will seek your consent to such use by the Unilever Group, or with other third party data processors.
(ii) Entering a promotion
We may use personal data submitted in an entry form for a promotion for the purpose of administering the promotion in accordance with its stated rules. Such rules may require the publication of abbreviated winners’ identity details and may require winners to participate in future publicity. The promotion may be administered by third party agencies on our behalf, who may have access to the data you submit (see “data processors”).
(iii) Fulfilling a contract/order
We may use personal data you submit to us when ordering goods or services from us for the purpose of fulfilling that order and it may be necessary for us to share such data with third parties such as the card payment services provider or carrier of goods.
(iv) Future direct marketing
Where you elect to receive such material, we will from time to time send you information and/or offers about our goods and/or services which we believe may be of interest to you. If you agree, we may also share your data with or pass it to other companies in the Unilever Group and other carefully selected companies who may wish to send you information and/or offers about their goods/services, as stated at the time we collect your data. At any time, however, you may unsubscribe from (“opt out” of) such future contact.
(b) Processing outside the country
This web site is hosted in the United States by a hosting organisation. The United States currently has no federal law protecting personal data, but the hosting organisation is contractually bound to implement measures to help protect your personal data and not to process such data except in accordance with our instructions. Any future hosting organisation used in relation to this site will be similarly bound.
3. Data Processors
At times we may retain third parties to process or analyse data we collect on our web sites, including your personal data. For example, the web site may be maintained or hosted by a specialist IT services agency and any promotions may be administered by a sales promotion agency. In addition, if you order a product or service from us, we may share personal data with suppliers and other third parties to allow payment and delivery of such product or service. These suppliers and other third parties are contractually obliged not to use your personal data in any way other than that which we have specified.
We take reasonable precautions to keep your personal data secure and require third party data processors to do likewise. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse. Please note, however, that we may release your personal data if required to do so by law, or by search warrant, subpoena or court order.
5. Cookies etc.
A cookie is a text-only string of information that a web site transfers to the cookie file of the browser on your computer’s hard disk so that the web site can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie and a value, usually a randomly generated unique number.
When you visit our web site we may send you a cookie. Cookies may be used in the following ways:
To help us recognise you as a unique visitor (just a number) when you return to our web site and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
To compile anonymous, aggregated statistics that allow us to understand how users use our web site and to help us improve the structure of our web site. We cannot identify you personally in this way.
Two types of cookies may be used on this web site; “session cookies”, which are temporary cookies that remain in the cookie file of your browser until you leave the site and “persistent cookies”, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
(b) Use of web beacons
Some of our web site pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These web beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign. Because web beacons are the same as any other content request included in the recipe for a web page, you cannot opt out or refuse them. However, where they are used in conjunction with cookies they can be rendered ineffective by either opting out of cookies or by changing the cookie setting on your browser.
(c) Third party advertising
We may permit a third party to advertise its products and services on our web site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.
(d) Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
Some modern browsers have a feature that will analyse web site privacy policies and allow a user to control their privacy needs. These are known as “P3P” features (Privacy Preferences Platform).
You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
Open ‘Windows Explorer’
Click on the ‘Search’ button on the tool bar
Type “cookie” into the search box for ‘Folders and Files’
Select ‘My Computer’ in the ‘Look In’ box
Click ‘Search Now’, Double click on the folders that are found
‘Select’ any cookie file
Hit the ‘Delete’ button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select “cookies” in the “Help” function for information on where to find your cookie folder.